Chuze Fitness

Nisha _4830

Google Maps reviewer

I am writing this review to inform other members about serious billing and transparency concerns. Chuze Fitness is a gym, not a financial institution, yet it charges late fees. If a payment is late, staff do not allow members to work out until payment is made. When services are already denied, charging an additional late fee is unreasonable and does not align with fair billing practices. On 12/7/2025, I contacted Chuze Fitness to cancel my membership and have call-history records confirming my contact. Their policy requires cancellation 15 days in advance, and I provided sufficient notice. Despite this, my membership was not canceled, and I was charged again in January. In addition, a $10 late fee was charged that was not clearly disclosed. The late-payment policy appears in very small fine print, and important billing terms were not clearly explained to non-employee members at sign-up. After canceling on January 9, 2026, I was charged $42.99 one day in advance, which should not occur after cancellation. I am still awaiting a refund. I encourage other members to carefully review all terms, request written confirmation of cancellation, and closely monitor their bank statements.

jibs bury

Google Maps reviewer

Basically like working out at the 99 cent store. Just budget an as cheap as can be with a demographic to match. Horrible machines falling apart and rusty with the worst seats you could imagine. A sauna that is barely warm and bright as can be. If you actually like the gym and take training seriously. This is not the place for you.

Daniel

Google Maps reviewer

I noticed coming to this specific facility, its like family here. The employees are always so professional: courteous and respectful. They greet everyone that comes in and when they get a chance...they are always saying goodbye. They always try to keep it as clean as possible and that's a plus when coming to a public gym. But the guests have to do their part as well. I appreciate each and every employee here and I hope that corporate actually reads these and recognizes the employees who want to be there. They certainly deserve a free lunch, Starbucks or something nice. God bless.

Jeanette Cervantes Chavez

Google Maps reviewer

Amazing experience. I switched to Chuze after being a loyal member of the 24 hr fitness for over 10 years and this has been my best decision ever. This place is impeccable and all the weights are available for when needed. The staff is very friendly and welcoming all the time. Specially Mando, he is always eager to help and make your experience better. There’s a great culture of re racking amd cleaning after for the next person that is out of this world! Fit lab is a VIP “must” experience that you need to add to your membership if you love weightlifting.

Adrian Valadez

Google Maps reviewer

My favorite parts are how clean the gym is and the friendliness of the staff. Every time I come in I am greeted by the staff and am always glad to see how well organized and free of clutter the gym floor is. I have been at this particular Chuze for over 4 years and will continue using them for a very longtime.